t2-service-en-01.pdf

t2-productnotes-en-07.pdf

SPARC® Enterprise T2000 Server Service Manual

Contents
Preface xvii
1. Safety Information 1–1
1.1 Safety Information 1–1
1.2 Safety Symbols 1–1
1.3 Electrostatic Discharge Safety 1–2
1.3.1 Using an Antistatic Wrist Strap 1–2
1.3.2 Using an Antistatic Mat 1–2
2. Server Overview 2–1
2.1 Server Features 2–2
2.1.1 Chip Multitheaded Multicore Processor and Memory
Technology 2–2
2.1.2 Performance Enhancements 2–3
2.1.3 Remote Manageability With ALOM CMT 2–5
2.1.4 System Reliability, Availability, and Serviceability 2–6
2.1.4.1 Hot-Pluggable and Hot-Swappable Components 2–6
2.1.4.2 Power Supply Redundancy 2–7
2.1.4.3 Fan Redundancy 2–7
2.1.4.4 Environmental Monitoring 2–7
2.1.4.5 Error Correction and Parity Checking 2–7
vi SPARC Enterprise T2000 Server Service Manual • April 2007
2.1.5 Predictive Self-Healing 2–8
2.2 Chassis Identification 2–9
2.3 Obtaining the Chassis Serial Number 2–10
3. Server Diagnostics 3–1
3.1 Overview of Server Diagnostics 3–1
3.1.1 Memory Configuration and Fault Handling 3–6
3.1.1.1 Memory Configuration 3–6
3.1.1.2 Memory Fault Handling 3–7
3.1.1.3 Troubleshooting Memory Faults 3–8
3.2 Using LEDs to Identify the State of Devices 3–8
3.2.1 Front and Rear Panel LEDs 3–8
3.2.2 Hard Drive LEDs 3–11
3.2.3 Power Supply LEDs 3–12
3.2.4 Fan LEDs 3–13
3.2.5 Blower Unit LED 3–13
3.2.6 Ethernet Port LEDs 3–14
3.3 Using ALOM CMT for Diagnosis and Repair Verification 3–16
3.3.1 Running ALOM CMT Service-Related Commands 3–18
3.3.1.1 Connecting to ALOM CMT 3–18
3.3.1.2 Switching Between the System Console and ALOM
CMT 3–18
3.3.1.3 Service-Related ALOM CMT Commands 3–19
3.3.2 Running the showfaults Command 3–21
3.3.3 Running the showenvironment Command 3–22
3.3.4 Running the showfru Command 3–25
3.4 Running POST 3–26
3.4.1 Controlling How POST Runs 3–26
3.4.2 Changing POST Parameters 3–30
Contents vii
3.4.3 Reasons to Run POST 3–31
3.4.3.1 Verifying Hardware Functionality 3–31
3.4.3.2 Diagnosing the System Hardware 3–32
3.4.4 Running POST in Maximum Mode 3–32
3.4.5 Correctable Errors Detected by POST 3–36
3.4.5.1 Correctable Errors for Single DIMMs 3–37
3.4.5.2 Determining When to Replace Detected Devices 3–38
3.4.6 Clearing POST Detected Faults 3–39
3.5 Using the Solaris Predictive Self-Healing Feature 3–40
3.5.1 Identifying PSH Detected Faults 3–41
3.5.1.1 Using the fmdump Command to Identify Faults 3–42
3.5.2 Clearing PSH Detected Faults 3–44
3.6 Collecting Information From Solaris OS Files and Commands 3–45
3.6.1 Checking the Message Buffer 3–45
3.6.2 Viewing System Message Log Files 3–45
3.7 Managing Components With Automatic System Recovery Commands 3–
46
3.7.1 Displaying System Components 3–47
3.7.2 Disabling Components 3–48
3.7.3 Enabling Disabled Components 3–48
3.8 Exercising the System With SunVTS 3–49
3.8.1 Checking Whether SunVTS Software Is Installed 3–49
3.8.2 Exercising the System Using SunVTS Software 3–50
3.8.3 Exercising the System With SunVTS Software 3–51
4. Replacing Hot-Swappable and Hot-Pluggable FRUs 4–1
4.1 Devices That Are Hot-Swappable and Hot-Pluggable 4–2
4.2 Hot-Swapping a Fan 4–2
4.2.1 Removing a Fan 4–2
viii SPARC Enterprise T2000 Server Service Manual • April 2007
4.2.2 Replacing a Fan 4–4
4.3 Hot-Swapping a Power Supply 4–4
4.3.1 Removing a Power Supply 4–4
4.3.2 Replacing a Power Supply 4–6
4.4 Hot-Swapping the Rear Blower 4–7
4.4.1 Removing the Rear Blower 4–7
4.4.2 Replacing the Rear Blower 4–7
4.5 Hot-Plugging a Hard Drive 4–9
4.5.1 Removing a Hard Drive 4–9
4.5.2 Replacing a Hard Drive 4–10
5. Replacing Cold-Swappable FRUs 5–1
5.1 Common Procedures for Parts Replacement 5–1
5.1.1 Required Tools 5–2
5.1.2 Shutting the System Down 5–2
5.1.3 Extending the Server to the Maintenance Position 5–3
5.1.4 Removing the Server From a Rack 5–4
5.1.5 Disconnecting Power From the Server 5–6
5.1.6 Performing Electrostatic Discharge Prevention Measures 5–6
5.1.7 Removing the Top Cover 5–6
5.1.8 Removing the Front Bezel and Top Front Cover 5–7
5.2 Removing and Replacing FRUs 5–8
5.2.1 Removing PCI-Express and PCI-X Cards 5–9
5.2.2 Replacing PCI Cards 5–11
5.2.3 Removing DIMMs 5–12
5.2.4 Replacing DIMMs 5–14
5.2.5 Removing the System Controller Card 5–17
5.2.6 Replacing the System Controller Card 5–18
5.2.7 Removing the Motherboard Assembly 5–19
Contents ix
5.2.8 Replacing the Motherboard Assembly 5–23
5.2.9 Removing the Power Distribution Board 5–27
5.2.10 Replacing the Power Distribution Board 5–30
5.2.11 Removing the LED Board 5–32
5.2.12 Replacing the LED Board 5–33
5.2.13 Removing the Fan Power Board 5–34
5.2.14 Replacing the Fan Power Board 5–34
5.2.15 Removing the Front I/O Board 5–35
5.2.16 Replacing the Front I/O Board 5–36
5.2.17 Removing the DVD Drive 5–37
5.2.18 Replacing the DVD Drive 5–37
5.2.19 Removing the SAS Disk Backplane 5–37
5.2.20 Replacing the SAS Disk Backplane 5–38
5.2.21 Removing the Battery on the System Controller 5–40
5.2.22 Replacing the Battery on the System Controller 5–40
5.3 Common Procedures for Finishing Up 5–41
5.3.1 Replacing the Top Front Cover and Front Bezel 5–41
5.3.2 Replacing the Top Cover 5–42
5.3.3 Reinstalling the Server Chassis in the Rack 5–42
5.3.4 Returning the Server to the Normal Rack Position 5–43
5.3.5 Applying Power to the Server 5–45
6. Adding New Components and Devices 6–1
6.1 Adding Hot-Pluggable and Hot-Swappable Devices 6–1
6.1.1 Adding a Hard Drive to the Server 6–1
6.1.2 Adding a USB Device 6–3
6.2 Adding Components Inside the Chassis 6–4
6.2.1 Memory Guidelines 6–4
6.2.2 Adding DIMMs 6–6
x SPARC Enterprise T2000 Server Service Manual • April 2007
6.2.3 PCI Express or PCI-X Card Guidelines 6–7
6.2.4 Adding a PCI-Express or PCI-X Card 6–7
A. Field-Replaceable Units A–1
A.1 Illustrated FRU Locations A–2
Index Index–1